Twitter Facebook Follow Me on Pinterest
English Amrican Dutch Belgium German Swiss Spanish

Terms & Conditions

Welcome to SilkKiss online store. Please read the following terms and conditions carefully as by using our website you are agreeing to be bound by these conditions. When you place an order you must do so in accordance with these conditions. If any of our terms and conditions are not clear then please do not hesitate to e-mail your query.


You undertake that all information you provide to us is accurate. You undertake not to use a false name or the name of another person when not authorised to do so.


All information branding and design found on this website is owned by SilkKiss Ltd and you are prohibited from copying or storing any part of it unless by express permission of the directors of SilkKiss.

At SilkKiss we endeavour to use high quality images of the items we sell so as to provide a true picture of your purchase. However we cannot be responsible for slight colour difference between the image shown and the actual colour due to the difference in colouring in computer monitors.
SilkKiss takes every precaution against computer viruses and cannot be held liable for viruses passed on via e-mail etc. You must ensure your own virus protection.


We work hard to ensure that our stock levels are accurately represented on our site and we cannot be responsible for stock that is unavailable.


Once you have placed an order we will send you a confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and SilkKiss Ltd for the sale of our products will only exist once an order has been accepted, processed and dispatched to you. Your credit/debit card will be authorised when your order is placed and processed. Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate.

If the item is not suitable when received then we can offer either an exchange or credit note to the value of the item at the time it was purchased subject to having paid full price. The item must be returned, unused with original labels and packaging (where applicable) within 10 days of purchase. Refunds will only be offered when an item is faulty and if received back within 10 days.

SilkKiss cannot be held responsible for any loss or damage caused to any person resulting from the use of any information on this website nor can SilkKiss be held responsible for any damage or shrinkage to our products as a result of wrong treatment. Silk is a natural viber and subject to slight change when washed repeatedly. Do visit our FAQ pages to consult how to treat the product best.


Prices quoted on this website are accurate at the time of publication, are quoted in pounds sterling (£), Euros (€) and US Dollars ($) and are inclusive of UK sales tax (VAT) at the current rate. You will be responsible for the payment of any customs or import duties levied once the package reaches your destination country. The above terms and conditions do not effect your statutory rights


These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights. This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations.

© SilkKiss Ltd 2015 - VAT Reg UK No. 102487536 - A: SW17 London UK - T: 0845 475 5291